Frequently Asked Questions

Where do I find out more details

Where do I find out more details?

You can call in at the Chesterfield office or call us on 01246 278833 to find out more information.

How do I know that my money is safe

How do I know that my money is safe?

Just like any bank CNEDCU is regulated and authorised by the Financial Conduct Authority (FCA) and are members of the Financial Services Compensation Scheme (FSCS), so your money is completely safe.

"Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority"

Must I have a bank account

Must I have a bank account?

No, you can apply for our pre-paid card.

How do I pay back money I have borrowed. How quickly do I have to pay my loan back

How do I pay back money I have borrowed? How quickly do I have to pay my loan back?

Most people pay their loans back by setting up standing orders, or you can call into our main office (or one of our remote collection counters)  and pay in cash. The loan repayments can be paid weekly, fortnightly or monthly. Payments can be made from 6 months up to 3 years depending on the loan amount and your budget.

Why should I use Chesterfield & NE Derbyshire Credit Union and not any other financial services

Why should I use Chesterfield & NE Derbyshire Credit Union and not any other financial services?

  • We have been operating successfully since 1998 and offer a friendly and experienced service. With the support of people like you within our community we will continue to grow.
  • We will be paying a dividend at the end of September this year.
  • With the availability of low interest loans, you will gain from a competitive financial product.
  • CNEDCU is not a faceless service. You can come in and speak to us, our aim is to benefit our local community, not share holders in far away places.
  • Our products are tailored to suit individual budgets.
  • Interest is paid only on the decreasing balance of your loan.
  • No early repayment fees.
  • No set up fees.

How and where do I pay money in or draw it out

How and where do I pay money in? How can I draw it out?

Many of our savers find it more convenient to set up a standing order from their Bank accounts, others prefer to call into our main office in Chesterfield town centre. If at anytime you need to draw out your savings, you need to let us know by 4pm on Tuesday for payment to be ready on or after Thursday the same week.

Payments can be made by Bank transfer or by prepaid debit card.

Do I have to pay interest

Do I have to pay interest?

The interest rate on all loans is variable dependant upon the size of your loan, call us to find out more.

How much do I have to save and how often

How much do I have to save and how often?

You should aim to save on a regular basis, this can be as little or as much as you like, we have members who save from £1 a week upwards .

How do I apply for a loan. How much can I borrow

How do I apply for a loan? How much can I borrow?

  • You must become a member before you can apply for a loan.
  • If applying for the family loan scheme, we will require details regarding your child benefit, including your child benefit number

To find out more, please visit our loans page.

What do I need to do to join

What do I need to do to join ?

See the membership page to find out more

Who can join

Who can join?

To qualify to be a member you must be 16 years old to save and over 18 years old to borrow, you must live or work within Derbyshire.

See the membership page to find out more.

Our Partners

Derbyshire County Council Chesterfield Borough Council North East Derbyshire District Council Rykneld Homes Derbyshire Community Foundation Derby City Primary Care Trust

© Copyright Chesterfield and North East Derbyshire Credit Union 2016, all rights reserved.


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Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority ‘No 213954’

 

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